Browsers Supported

Browser Support

Blackboard’s support of Google Chrome and Mozilla Firefox differs from the other supported browsers. Chrome and Firefox are following a rapid release strategy and releasing updates every 6 or so weeks. Chrome requires an automatic upgrade for end users, whereas Firefox offers the option to turn off the automatic upgrade. Blackboard has decided to support Chrome and Firefox in the broad sense meaning we will accept issues on both browsers and strive to resolve issues on Blackboard Learn as appropriate.

Blackboard has conducted testing using the version Stable Channel of Chrome and the Final Release Channel of Firefox that were available during testing of this release. We resolved browser related issues at the time of releases, but cannot guarantee the compatibility of future versions. We will conduct testing on the latest browsers and Blackboard Learn releases to provide timely information on browser compatibility.

Microsoft Windows

Internet Explorer 9 Internet Explorer 8 Firefox ESR1 Firefox (Final
Release Channel)2
Google Chrome
(Stable Channel)3
Windows XP (32-bit) Unsupported by Microsoft Compatible Certified Compatible Compatible
Windows Vista (32-bit) Certified Compatible Certified Certified Compatible
Windows Vista (64-bit) Compatible Compatible Certified Compatible Compatible
Windows 7 (32-bit) Certified Compatible Certified Certified Certified
Windows 7 (64-bit) Certified Compatible Certified Certified Certified

Apple Mac OSX

  Safari 5.1 Safari 5.0 Safari 4.0 Firefox (ESR)1 Firefox4 (Final
Release Channel)2
Google Chrome
(Stable Channel)3
Mac OSX 10.6 "Snow Leopard" Certified Certified Compatible Certified Certified Certified
Mac OSX 10.7 "Lion" Certified Unsupported by Apple Unsupported by Apple Certified Certified Certified

1Firefox ESR is a release of Firefox intended for groups who install and maintain the desktop environment in large institutions. More information is available at http://www.mozilla.org/en-US/firefox/organizations/.

2The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable. This channel is updated roughly every six weeks. More information is available at http://blog.mozilla.com/blog/2011/04/13/new-channels-for-firefox-rapid-releases/.

3The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies. This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases.More information is available at www.chromium.org.

4Firefox 8 and Mac OS are not compatible with the drag and drop functions on Blackboard Learn.

Accessibility and JAWS

Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing for SP 10.

JRE Support

Blackboard Learn requires the latest version of Sun JRE 7. JRE 6 will continue to work with SP10. The JRE can be downloaded from http://www.oracle.com/technetwork/java/javase/downloads/index.html. Windows system administrators who want to provide auto-download for users can find the.cab file link for the appropriate JRE at http://www.oracle.com/technetwork/java/javase/autodownload-140472.html.

Java Applet Code Signing

Java applets bundled with Blackboard Learn 9.1 SP10 are now signed with a timestamping authority, https://timestamp.geotrust.com, which certifies that the Blackboard code signing certificate was valid at the point in time when the applet was signed. Web browser client JDKs that trust the timestamping authority will run the applets without error, even after the Blackboard code signing certificate expires. All JDKs since version 1.5 trust this timestamping authority by default.

Technologies Not Supported

The following technologies are not supported: